Delivery

• Ship: The products shall be delivered by International Express within 1-2 weeks.

Please make sure to enter your shipping information in English to avoid possible existence in international logistics.

• Return

Return service is limited to goods not open within 7 days after the receipt date of logistics of the products. The freight of other incurred in return shall be borne by the customer.

Warranty

• Please make sure that you sign the product by yourself. Before you sign the product, make sure the package is intact and a full range of accessories. If you find any problems, please take a photo or video and contact us.
• The warranty period starts from the date of the receipt date of the logistics.
• Customer should provide the purchasing invoice and warranty card as the warranty certification when a warranty is being asked.

If you need to apply for warranty service, please contact our customer service first to confirm the detailed information.
The after-sale details of different products are different, such as warranty period, please go to the specific product page to view.

• Contact Us

• Shenzhen Taobotics Co., Ltd
• Address：1701, 17th Floor, Sanhang Technology Building, Northwest Polytechnical University, No. 45, Gaoxin South Nine Road, High-tech Zone Community, Yuehai Street, Nanshan District, Shenzhen
• Mail：market@taobotics.com
• Phone：(+86)179-2440-0515/133-1085-2632（Working day 9:00-18:30）
• 网址：https://shop.taobotics.com/
• Whatsapp：  +86 135 6051 7972